Root cause in minutes, not hours
Norra correlates symptoms across topology, dependencies and change events to rank the probable root cause — with an evidence trail.
Outages hide behind layers of noise
When an incident hits, teams burn hours chasing symptoms instead of the cause.
Alert overload
Dozens of correlated alerts fire with no clear starting point.
Hidden dependencies
Root cause sits upstream, buried in topology no one has mapped end to end.
Untracked changes
A recent deploy or config change is rarely linked back to the incident in time.
What it does
How ITMox pinpoints root cause
Ingest Signals
Pull alerts, logs and traces from monitoring tools.
Map Topology
Overlay symptoms onto service and dependency maps.
Match Changes
Cross-reference incident timing with recent deployments.
Rank & Explain
Score candidate causes and output the evidence trail.
Who it's for
SRE / Incident Manager
Root cause in minutes, not hours.
Head of Infrastructure
Less firefighting, faster recovery.
CIO
Lower MTTR and repeat incidents.
Buyer outcomes
Why teams choose ITMox Root Cause Analysis
Turn hours of war-room guesswork into a ranked, evidence-backed root cause in minutes.
Minutes, not hours
Cut root cause identification time from hours of manual triage to minutes.
Lower MTTR
Resolve incidents faster with a ranked cause and clear evidence trail.
Less war-room fatigue
Fewer engineers pulled into bridge calls to manually cross-check logs and changes.
Fewer repeat incidents
Continuous learning from past RCAs prevents the same failure from recurring.
Root cause in minutes, not hours
Automate this workflow with agentic AI — grounded in your operational data and governed by policy.
Automate Root Cause Analysis